Medically reviewed by M. Thurairaj, Registered physiotherapist. · Last reviewed June 2026.
Quick answer
Do not book a massage, and see a doctor first, if you have sudden severe pain, unexplained numbness or weakness, loss of bladder or bowel control, fever with pain, a recent significant injury, chest pain or breathlessness, new neurological symptoms, an infection, or a hot, red, swollen limb. Recent surgery needs clearance first.
Red flags that need medical review first
Some symptoms can signal a serious problem that massage will not help and could delay proper care. These include loss of bladder or bowel control, progressive weakness, the worst headache of your life, chest pain, breathlessness, and a hot, red, painful swollen limb that could be a clot. These need urgent medical attention, not a massage.
Situations that need clearance or care
Other situations are not emergencies but still need care: recent surgery, pregnancy, cancer treatment, blood-thinning medication, skin infections, fractures and uncontrolled medical conditions. In these cases we either need clearance from your doctor or adapt the session carefully. We always ask before booking.
What to do if you are unsure
If you are not sure whether your situation is safe, the simplest step is to message us and describe it before booking anything. If you have any of the urgent warning signs, treat it as a reason to see a doctor or go to A&E, not to book a massage. If your problem is clearly muscular, with no red flags, a session may suit you. When there is any doubt, we would rather pause and ask you to get checked first; we will never talk you into a booking that is not right for you.
Frequently asked questions
Can I have a massage when I am sick with a fever?
No. With a fever or an active infection, it is better to rest and recover. Massage can wait until you are well.
I have a swollen, painful calf. Is that okay to massage?
No. A hot, red, painful swollen calf could be a blood clot, which is a medical emergency. See a doctor urgently and do not massage it.